A Data Mining Framework for Performance Optimization & Business Process Redesigning

Abstract: Business Process Redesign (BPR) is the complete overhaul of a key business process with the objective of achieving a quantum jump in performance measures such as return on investment, cost reduction and quality of service. BPR is basically resolves the old form of organization through the improvement in order of magnitude. Professionals in the business and academics have developed a number of methodologies to support this competitive rearrangement that forms the current point of convergence, many of which have not been successful. This paper suggests the use of Data mining as a method to support the process of redesigning a business by extracting a lot of essential knowledge hidden in bulk extent of data maintained by the organization through the Data Mining models.

Keywords: Data Mining, Knowledge Management, Business Process Redesign, Business reengineering, Artificial Neural Networks.