A Post Evaluation Framework to Evaluate ERP Project’s Acceptance and Success in Saudi Arabia: Literature Review

Abstract: Nowadays, the innovative technologies are the main part of the business organizations, which always support their business culture and processes. In recent years, several tools has been introduced. Enterprise Resources Planning (ERP) system is one of the information systems, which highly support business ideas and assist in their strategies. This paper focuses on ERP, a brief overview on its usage, acceptance, benefits and evolution. The paper presented comprehensive review on previous researches. Synthesis and structured report on previous researches presented to highlights the weaknesses in ERP, which further leads to collect the Critical Success Factor (CSF) of ERP.

Keywords: Enterprise Resources Planning (ERP), Critical Success Factor (CSF)